Carers UK
20 Great Dover Street
London SE1 4LX
[email protected]
t: 020 7378 4999 (we are currently experiencing some issues with this number)
Advice by phone
For information and signposting our telephone Helpline service is available, Monday-Friday, 9am-6pm (including Bank Holidays)
t: 0808 808 7777
Advice by email
For more complex enquiries or if you would like more detailed information you can contact our Helpline by email: [email protected]
t: 0808 808 7777
Your query
If you have an advice query you can contact our advice service by filling in the form below, choosing the option “need advice about caring". Due to the high volume of enquiries, we can take up to 10 working days to respond depending on adviser availability.
For information and signposting, our telephone Helpline is available on 0808 808 7777 from Monday to Friday, 9am – 6pm (including Bank Holidays). If you have a more complex query or would like more detailed guidance, we suggest you contact our email Helpline ([email protected]), as we’ll be able to provide more information.
If you have a complaint or a compliment to make about any aspect of Carers UK, please see our Complaints Procedure.