Freelance Advice and Training Specialist (Welfare Benefits)
- Salary: £20 per hour
- Location: Remote/home-based
- Job type: Ad hoc basis - hours allocated as required (estimated 3-4 hours per week)
- Closing date: Sunday 13 April
Carers UK is looking for an experienced advice and training professional with expert knowledge of the welfare benefits system and policy to join our Advice Team on a freelance basis, to support Carers UK colleagues and the carers and stakeholders across our networks.
This is an exciting and rewarding opportunity to help Carers UK shape and deliver expert information and advice to unpaid carers and other stakeholders navigating the welfare benefits system, as well as inform policy and campaign work.
About you
Are you a benefits and welfare specialist? Are you motivated by providing expert information, advice and training to help people access and navigate the benefits system? Are you passionate about supporting unpaid carers? If yes, this could be the ideal role for you!
We’re looking for an advice and training specialist with a flair for welfare benefits to join our Advice Team.
This is a rewarding and dynamic role where you will support colleagues across Carers UK, directly assist carers, and engage with stakeholders and professionals involved in social care or supporting carers.
About the role
This varied role will involve delivering information and advice sessions and training, and supporting Carers UK colleagues with policy matters and welfare benefit related content.
You will deliver bespoke information and advice sessions to carers and other stakeholders on welfare benefits related topics. Advice sessions will range from basic information on benefits and how to apply, to in-depth training for professionals, for example on how to support carers with applications. The role will also involve advising colleagues on the operational and technical aspects of the benefits and welfare system, referencing case law where applicable, providing worked examples to clarify policy changes, interpreting the risks or benefits of government or other policy proposals, and contributing to developing options for improving the benefits system for unpaid carers. Along with colleagues in our Advice Team, you will contribute to reviews and updates of Carers UK’s help and advice resources, including our website, factsheets and information booklets.
As well as having experience in advising and delivering training about the welfare benefits system, applicants will need to highlight the differences in processes and policy across the four UK nations.
About us
At Carers UK, we are passionate about diversity and inclusion and offering equal opportunities. We positively and actively welcome applications from everyone. We strive for our staff group to reflect the beneficiary group that we serve.
This is an exciting time to join Carers UK during our 60th anniversary year. Carers UK is the leading national charity, supporting, advocating for and connecting unpaid carers across the UK. At Carers UK, we want a society that recognises, values and supports carers. With over 5.8 million unpaid carers in the UK and 12,000 individuals becoming a carer every day, the need to support them is growing and urgent. Unpaid carers save the UK an estimated £184 billion a year and are vital to the friends and family members they support, as well as to the wider community.
How to apply
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is Sunday 13 April 2025
Personal statement (no more than one side of A4), CV and completed monitoring form should be emailed to recruitment@carersuk.org. The information on the diversity monitoring form will be treated as confidential and used for statistical purposes only.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.