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For unpaid carers accessing support services and information can be a daunting task, especially for those who don’t use the internet.

This phone service is free to call on 0800 888 6999, where carers can listen to information on:

  • help with finances and household costs
  • caring for people with specific health conditions
  • looking after yourself
  • ways to get more help and support.

We also have a downloadable information flyer for you to print off which includes a tear off slip at the bottom to be passed on to family, friends, and neighbours in need of support.

If you know an unpaid carer who doesn’t use the internet please share our freephone number and print off our information flyer.

Please note that this service provides recorded information and signposting for carers - this is not a helpline or crisis service. Find out more about Carers UK’s Helpline service.

Latest updates

Press Release
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Northern Ireland urged to lead the way in support for unpaid carers
01 July 24

Carers NI welcomes the proposal within the Good Jobs Bill to give carers a legal right to access 5 days…

Press Release
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Charity calls for Scotland to unlock the door of opportunities for Scotland’s unpaid carers
25 June 24

A new report published by Carers Scotland and authored by the University of Strathclyde has highlighted the barriers faced by…

News
Helen Walker reflects on Carers Week
14 June 24

Carers Week reflections from our Chief Executive, Helen Walker

Press Release
Charity Director Emily Holzhausen awarded CBE in the King’s Birthday Honours list
14 June 24

Carers UK are incredibly proud to announce, and would like to congratulate Emily Holzhausen, Director of Policy and Public Affairs,…

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