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For unpaid carers accessing support services and information can be a daunting task, especially for those who don’t use the internet.

This phone service is free to call on 0800 888 6999, where carers can listen to information on:

  • help with finances and household costs
  • caring for people with specific health conditions
  • looking after yourself
  • ways to get more help and support.

We also have a downloadable information flyer for you to print off which includes a tear off slip at the bottom to be passed on to family, friends, and neighbours in need of support.

If you know an unpaid carer who doesn’t use the internet please share our freephone number and print off our information flyer.

Please note that this service provides recorded information and signposting for carers - this is not a helpline or crisis service. Find out more about Carers UK’s Helpline service.

Latest updates

News
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Joint Press Statement from Members of the Coalition of Carers in Northern Ireland
20 February 25

Joint Press Statement from Members of the Coalition of Carers in Northern Ireland

Press Release
Unpaid carers feeling overwhelmed, with over half saying they need more support from councils to take a break
20 February 25

An increasing number of people looking after a disabled, older or ill relative are experiencing poor mental health because they…

Press Release
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Scotland’s unpaid carers can benefit from a transformational Minimum Income Guarantee
19 February 25

Press Release for our new report - Minimum Income Guarantee for unpaid carers: developing a pilot programme.

Press Release
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Carers UK responds to tribunal ruling on Carer's Allowance overpayment
12 February 25

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