For unpaid carers accessing support services and information can be a daunting task, especially for those who don’t use the internet.
This phone service is free to call on 0800 888 6999, where carers can listen to information on:
- help with finances and household costs
- caring for people with specific health conditions
- looking after yourself
- ways to get more help and support.
We also have a downloadable information flyer for you to print off which includes a tear off slip at the bottom to be passed on to family, friends, and neighbours in need of support.
If you know an unpaid carer who doesn’t use the internet please share our freephone number and print off our information flyer.
Please note that this service provides recorded information and signposting for carers - this is not a helpline or crisis service. Find out more about Carers UK’s Helpline service.
Latest updates
Thousands of carers receiving new debt letters as review into Carer’s Allowance overpayments continues
The number of carers facing overpayment debts continues to rise.
Carers UK responds to the Government’s publication of the welfare reform green paper proposing changes to disability and health benefits
“We are very concerned that the plans the Government has published today could hit unpaid carers, disabled people and their…
Carers Scotland calls for urgent action to tackle Scotland’s growing mental health crisis for unpaid carers
Press release for ‘State of Caring in Scotland 2024: Health and social care support for unpaid carers’.
Carers NI's response to the NI Programme for Government
Carers are invisible and ignored in the NI Executive’s Programme for Government say Carers NI.
Got a question about caring?
Every day we hear from people who need help with looking after a friend or family member
Become a member for free
Joining Carers UK is free and takes just a few minutes.