For unpaid carers accessing support services and information can be a daunting task, especially for those who don’t use the internet.
This phone service is free to call on 0800 888 6999, where carers can listen to information on:
- help with finances and household costs
- caring for people with specific health conditions
- looking after yourself
- ways to get more help and support.
We also have a downloadable information flyer for you to print off which includes a tear off slip at the bottom to be passed on to family, friends, and neighbours in need of support.
If you know an unpaid carer who doesn’t use the internet please share our freephone number and print off our information flyer.
Please note that this service provides recorded information and signposting for carers - this is not a helpline or crisis service. Find out more about Carers UK’s Helpline service.
Latest updates
Over 40 MPs and Peers show their support for unpaid carers facing financial difficulties at event in Parliament
Carers UK response to the National Audit Office report on Carer’s Allowance overpayments
Carers UK response to the Government’s announcement of the independent review of Carer’s Allowance overpayments terms of reference
National Carer Organisation’s Statement on the Scottish Budget
Unpaid carers and local carer organisations are experiencing significant challenges, with the rising cost of living, funding pressures and many…
Got a question about caring?
Every day we hear from people who need help with looking after a friend or family member
Become a member for free
Joining Carers UK is free and takes just a few minutes.