Acting on someone else's behalf
It can be difficult to know where to start if you need to look after a relative's or friend's affairs when they need a lot of support or are unable to manage their own.
This section explains different ways to navigate the system and how to get support and assistance from service providers. We also introduce different options around planning for the future to enable you to feel prepared to make the right decisions when necessary.
Managing someone's affairs animation
Watch the British Sign Language version of this video.
What is a Power of Attorney?
Carers UK adviser, Priya explains what a Power of Attorney is and why it might be
helpful to set one up as soon as possible. Please note, some of the names may differ
depending on where you live.
Tips from carers
Need help to arrange services on behalf of the person(s) you care for?
Based on carers' insights and experiences, our three factsheets share tips from carers on managing health matters, power of attorney, and dealing with services from banks to utility providers. Download using the buttons below.
Please note that these factsheets are based on carers' personal experiences and are for general information purposes. Information may also vary depending on your UK nation. For more detailed information on your situation, please email our Helpline at advice@carersuk.org
What's the Vulnerability Registration Service?
The Vulnerability Registration Service (VRS) offers support for anyone dealing with challenging circumstances. The service allows you to register your details on a UK database. VRS works with organisations including financial services, utilities and local government to make sure they are aware of your situation.
By registering with VRS, you can flag up to companies that you are a carer and may be acting on someone else’s behalf or that you may be impacted financially or face other challenges resulting from being a carer. You can find out more and register here: the-vrs.com
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Carers' tips sheets
Latest updates
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Announcing our partnership with Scottish and Southern Electricity Networks (SSEN)
Carers UK is proud to announce a new partnership with Scottish and Southern Electricity Networks (SSEN)
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New report from Carers UK finds that introducing paid Carer’s Leave could boost productivity, whilst improving millions of workers’ lives
New report from Carers UK finds that introducing paid Carer’s Leave could boost productivity, whilst improving millions of workers’ lives
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Open letter signed by more than 10,000 unpaid carers delivered to new Prime Minister
Carers UK hand-in letter signed by over 10,000 people to 10 Downing Street, calling for a step-change in support for…
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Thousands of unpaid carers feel that they have been treated unfairly by the general public, by their employer, or when accessing goods or services
Charity Carers UK is calling on the Government to review the Equality Act 2010 and introduce caring as a protected…
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