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Acting on someone else's behalf

It can be difficult to know where to start if you need to look after a relative's or friend's affairs when they need a lot of support or are unable to manage their own. 

This section explains different ways to navigate the system and how to get support and assistance from service providers. We also introduce different options around planning for the future to enable you to feel prepared to make the right decisions when necessary.

 

Managing someone's affairs animation

Watch the British Sign Language version of this video.

 


What is a Power of Attorney? 

Carers UK adviser, Priya explains what a Power of Attorney is and why it might be
helpful to set one up as soon as possible. Please note, some of the names may differ
depending on where you live.

 

Tips from carers

 

Need help to arrange services on behalf of the person(s) you care for?

Based on carers' insights and experiences, our three factsheets share tips from carers on managing health matters, power of attorney, and dealing with services from banks to utility providers. Download using the buttons below.

 

Please note that these factsheets are based on carers' personal experiences and are for general information purposes. Information may also vary depending on your UK nation. For more detailed information on your situation, please email our Helpline at advice@carersuk.org

 

What's the Vulnerability Registration Service?

The Vulnerability Registration Service (VRS) offers support for anyone dealing with challenging circumstances. The service allows you to register your details on a UK database. VRS works with organisations including financial services, utilities and local government to make sure they are aware of your situation.

By registering with VRS, you can flag up to companies that you are a carer and may be acting on someone else’s behalf or that you may be impacted financially or face other challenges resulting from being a carer. You can find out more and register here: the-vrs.com

 

 

Latest updates

Press Release
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Thousands of carers receiving new debt letters as review into Carer’s Allowance overpayments continues
20 March 25

The number of carers facing overpayment debts continues to rise.

Press Release
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Carers UK responds to the Government’s publication of the welfare reform green paper proposing changes to disability and health benefits
18 March 25

“We are very concerned that the plans the Government has published today could hit unpaid carers, disabled people and their…

Press Release
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Carers Scotland calls for urgent action to tackle Scotland’s growing mental health crisis for unpaid carers
17 March 25

Press release for ‘State of Caring in Scotland 2024: Health and social care support for unpaid carers’.

Press Release
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Carers NI's response to the NI Programme for Government
06 March 25

Carers are invisible and ignored in the NI Executive’s Programme for Government say Carers NI. 

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