Track The Act 

Track The Act has returned to monitor and evaluate how the Social Services and Wellbeing (Wales) Act 2014 is working for unpaid carers.

The report highlights:

• Delayed Identification: 36% of carers took over three years to be identified in their caregiving role, undermining the Act’s aim of early intervention and preventive support.
• Lack of Accessible Information: Only 47% of carers had access to relevant information, and fewer than a third (31%) received advice between April 2023 and March 2024.
• Community Support Gap: Although 58% of carers were aware of available community support, only 26% were able to access it, often due to time constraints as a result of their caring role.
• A critical lack of Carers Needs Assessments being carried out: Despite a legal right to these assessments, only 6% of carers accessed them in the past year, with waiting times extending up to 162 days in some regions.

Track The Act

Looking at how the Social Services and Wellbeing (Wales) Act 2014 is working for unpaid carers today.

Track The Act

Find the full report in Welsh

Dilyn y Ddeddf

As part of the Track The Act report, Carers Wales asked questions to each of the 22 Local Authority areas, 7 Health Boards and the Welsh Government.

We have uploaded every response and this can be found below.

Find out what the Local Authorities said here

Track The Act Local Authority Responses

Find out what the Local Health Board said here

Track The Act Health Responses

Find out what the Welsh Government said here

Welsh Government Response

Track The Act previously ran between April 2016 to March 2020 monitoring the first four years of the implementation of the Act.

You can read all the previous responses on the button below.

Previous Track The Act reports