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Track The Act has returned to monitor and evaluate how the Social Services and Wellbeing (Wales) Act 2014 is working for unpaid carers.

The report highlights:

  • Delayed Identification: 36% of carers took over three years to be identified in their caregiving role, undermining the Act’s aim of early intervention and preventive support.
  • Lack of Accessible Information: Only 47% of carers had access to relevant information, and fewer than a third (31%) received advice between April 2023 and March 2024.
  • Community Support Gap: Although 58% of carers were aware of available community support, only 26% were able to access it, often due to time constraints as a result of their caring role.
  • A critical lack of Carers Needs Assessments being carried out: Despite a legal right to these assessments, only 6% of carers accessed them in the past year, with waiting times extending up to 162 days in some regions.

 

 

Track The Act

Looking at how the Social Services and Wellbeing (Wales) Act 2014 is working for unpaid carers today.

Find the full report in Welsh

As part of the Track The Act report, Carers Wales asked questions to each of the 22 Local Authority areas, 7 Health Boards and the Welsh Government.

We have uploaded every response and this can be found below.

Find out what the Local Authorities said here

Find out what the Local Health Board said here

Find out what the Welsh Government said here

Track The Act previously ran between April 2016 to March 2020 monitoring the first four years of the implementation of the Act.

You can read all the previous responses on the button below.

Previous Track The Act reports

Find out exactly how your Local Authority responded to our Track The Act questions.

Every response can be found here

Local Authorities Response

 

Find out exactly how your Local Health Board responded to our Track The Act questions.

Every response can be found here

Local Health Board Responses

Find out exactly how the Welsh Government responded to our Track The Act questions.

Welsh Government Response

Latest updates

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More than half of carers juggling work and care can’t afford to take unpaid Carer’s Leave
21 November 24
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New figures show the staggering value of unpaid carers in Scotland
21 November 24

he labour that unpaid carers in Scotland provide in their role saves the economy £15.9 billion each year. This figure…

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NI Government told to make carers a priority this Carers Rights Day
21 November 24

Carers NI is urging the NI Executive to make carers a clear priority within the forthcoming Programme for Government.

Press Release
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Unpaid Carers’ Rights Continually Failed Across Wales / Hawliau Gofalwyr Di-dâl Wedi Methu’n Barhaus Ledled Cymru
14 November 24

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